Pharmacopia Herbals Sales Terms

Business Hours

Monday through Friday 7:30 a.m. to 4:30 p.m. Pacific Standard Time.

Fax line available 24 hours a day.

Ordering

Online orders may be placed in our secure webstore. 

You may call in your order toll-free at 877-AHD-HERB

Fax us 24/7 at 877-AHD-FAX8. 

Purchaser states first and foremost, under penalty of perjury, that he or she is at least 18 years of age. Any individual who is under 18 years of age and attempts to make a purchase will be prosecuted to the full extent of the law.


Ethnobotanicals Disclaimer
You, the buyer, (defined as the company, organization, or any other legal entity), agree to the terms and conditions outlined in this disclaimer.  You fully understand that our products are marketed and sold for legitimate research, decoration, or as biological samples, and are absolutely not intended for human or animal consumption.  Keep our products out of reach from children and animals.  The chemical and toxicological properties of our products have not been fully investigated nor approved by any agency such as the FDA.  The buyer agrees that our products will not be resold, repackaged, modified, or be used as starting materials for other purposes.  The buyer agrees that our products will not be ingested internally.  In no event or circumstance shall AHD, Inc. (Pharmacopia Herbals) or it’s owners, affiliates, or associates, be held liable for any use or misuse of any of our products.  Furthermore, the buyer agrees to hold AHD, Inc.(Pharmacopia Herbals) and its owners, its affiliates and assocates harmless for any claims, negligence, expenses, losses, or any other liability whatsoever resulting from our products.  By purchasing our products, the buyer agrees that they are a legal adult in their country, state, province, and locality. By ordering any product, the buyer has checked all laws and regulations regarding said product in the state which the buyer resides.  Buyer agrees that said product(s) are legal for buyer to purchase, and possess in buyer's state, provence, and country.  Furthermore the buyer states that they are not a law enforcement officer nor are they a government employee or associated with any government organization.   Buyer also agrees that they are not purchasing our products for a government employee.  Our products are not FDA approved and are not intended to treat diagnose or cure any illness. Lastly, buyer understands that any claims implied or otherwise are strictly for historical or educational purposes.  By placing an order, you agree that you have read, understand, and fully agree to this disclaimer.

Pricing

We make every attempt to update our prices as they change. However, this is not always possible. We reserve the right to change prices or products at any time without notice.

All sales are in US dollars.

Payment

All web purchases are prepayment with a credit card.

Established Wholesale Accounts should call customer service at 541-844-0515 to setup their online account.

Your credit card will be billed as "American Herbal Dispensary, Inc."

Shipment

All orders are shipped UPS Ground or USPS First Class within seven business days of receipt of payment. UPS cannot deliver to PO Boxes or APO/FPO address. Open your package immediately and check for any damage in shipping.  Extracts/Products are billed separately (shipped together) from Bulk Herbs and Ethnobotanicals for shipping (see below).

Orders under $200 ship UPS Ground or USPS Priority Mail, your choice.  We use UPS if you do not prefer one or the either.  Orders over $200 ship UPS.

For liquid extract orders from $0.01-$50.00 shipping costs $7.70.
Orders from $50.01-$99.99 cost $8.25. 
Orders over $100 get free shipping (16 oz. bottles and smaller only). 

Expedited shipments in continental US are charged difference between ground and choice of 2nd or 3rd day plus a $5 expedited order fee. Limited to 16 oz. bottles and smaller & under 30# of herbs.

Bulk herbs ship at $8.50 for the first two pounds, and then $1.40 for every pound thereafter up to 30#.  Bulk herb shipments over 30# require shipping quote, please call support at 541-844-0515.

Ethnobotanicals/Incense in packs ship for $.40 per pack.

Bulk ethnobotanicals/incense (4 oz. and up to pounds) are shipped as regular bulk herbs (above).

Contact us by email or phone for custom shipping options and pricing.

To get your shipping total you must first determine your Extract/Product shipping total, your Bulk Herbs shipping total, and your Smoking Herbs shipping total.  Once you know each, add them together.

Shortages

Please notify us within seven business days of receiving your goods if there are shortages in your order.

Damages

Please report damaged goods immediately and save original packaging and goods as they arrived in the event a claim is filed by any party.

International Orders

We are happy to ship outside of North America. Shipping costs will be billed at cost plus a $12 international handling fee. Clients are responsible for all importation and custom charges that may apply. 16 oz. is the largest size bottle shipped outside of North America.

Returns/Cancellations

We will accept unused, unopened returns with fully intact heat seal due to any error on our part. Unopened bulk herbs will also be accepted. No returns are allowed on special orders (16 oz. and up) or custom orders except if due to our error. All returns must be received back at our facility within 30 days of customer receipt. Call as soon as you open your package. No returns accepted without prior authorization. Shipping cannot be refunded except when due to our error. Returns are accepted with a 15% restocking fee. No restocking fee if due to our error.

Privacy Statement

We never share any of your information with any other organization or use it for any reason other than to contact you regarding your account or for information about our services. We never give out your name, address, or phone number to any party for any reason.

Student Discount

Please contact our support team at 877-AHD-HERB for information on receiving a student discount. This program is for naturopathic doctor, medical doctor, chiropractic doctor, massage therapist, or other related health professional students enrolled in accredited schools.

Pharmacopia Herbals reserves the right to change any price, product, or policy at any time, for any reason, at their own discretion.
Pharmacopia Herbals reserves the right to refuse sales of any herb to any customer at any time for any reason.

Shipping Terms Summary

Free UPS Ground and USPS priority mail shipping on orders (excludes bulk herbs) over $100.00.

Expedited shipments in continental US are charged difference between ground and choice of 2nd or 3rd day plus a $5 expedited order fee. Limited to 16 oz. bottle and smaller & under 30# of bulk herbs.

Orders ship within 7 days of receipt of payment.

Please call immediately to report damage in shipping and save packaging.

Returns must be pre-authorized before mailing to us.

The freight costs of any order returned to Pharmacopia Herbals (American Herbal Dispensary, Inc.) for any reason other than our error will be charged to customer.

Orders outside of North America use Air shipping. Cost varies with order size and destination.

Your card will be billed as "American Herbal Dispensary, Inc."

THANK YOU FOR YOUR ORDER!

All contents © Copyright American Herbal Dispensary, Inc. 2009
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